This is the place to be for everything you need to know about our reopening plan.
We’ve made changes to help you have a safe workout:
You can look but don’t touch! Some exercise equipment and lockers are closed to maintain physical distancing.
Masks and gloves aren’t required in the gym but are encouraged upon exit and entry of the club. Employees will be wearing masks, except for when they’re working a sweat.
Keep it clean, disinfect equipment BEFORE and AFTER use. Failure to clean equipment will result in burpees.
When you book a workout through our app, you’ll be able to see who else is working out with you. To make your profile private:
Need more time? We’re happy to extend your workout, as long as we have capacity. Just check with reception 15 minutes before the end of your workout and we’ll be happy to extend your appointment.
Workouts booked in advance are guaranteed. We are happy to accept walk-ins, however you may have to wait dependent on club capacity.
We’ve upgraded to Certainty disinfectant wipes at all locations, which kill 99.9% of germs, viruses, and fungi from all hard, non-porous surfaces. They’re also certified by Health Canada.
We’ve installed more hand sanitizer stations throughout all clubs.
Plexiglass shields have been added to our reception desks for an extra layer of security.
Move anytime, anywhere with our remote fitness memberships!
The best of both worlds!
Pumped to get back into the club but want the option to keep moving at home with GYMVMT GO?
We’re keeping all of our remote options available, so you can keep sweating with your favourite instructors and trainers wherever your heart desires. The Wi-Fi is the limit!
If you want to keep your in-club membership on freeze while remotely breaking a sweat, we’re happy to extend your in-club membership freeze until October 1, 2020 at no additional cost.
If you opted into our member loyalty incentive program, we’d like to say thank you from the bottom of our hearts for supporting our local business!
Your credits will automatically be applied to your account on June 26. From there, you will have the option to use your credits towards in-club monthly dues or remote fitness options.
Please note: We are experiencing extremely high call volumes right now. Your inquiry will be handled in the order it was received. We thank you for your patience! We’re looking forward to connecting with you.
Our member services team is right here in Alberta. Please fill out the form and one of our team members will be in touch with you as soon as possible.
Hours: Monday – Friday 8 am – 5 pm
Toll Free: 1-866-278-4131
We’re reopening all of our locations on June 26! We’ve been working extra hard to get our clubs to a whole new level of clean. We’ll be ready to help you have the workout of your life as of 5:00 a.m., June 26. Until then, keep breaking a sweat with GYMVMT GO and our Instagram and Facebook Live classes!
Yes. In order to meet physical distance guidelines set out by the Government of Alberta, we’ll be using our GYMVMT app to schedule workouts and monitor our club capacities. Not already using the app? Download the GYMVMT app in the Apple store or Google Play. Please click here to learn more on how to book.
When we reopen, we’ll have limited club capacity. This means that we’ll be working with a smaller team than usual, and your personal trainer may not be back at the club as of June 26. If you’re interested in training, we’d be happy to temporarily set you up with another trainer or help you get started with remote sessions. Speak to your club’s General Manager or Fitness Manager to make arrangements.
Membership freezes will be lifted when we reopen on June 26, so start booking your workouts now!
If you have followed all of the steps outlined above, and you still are having challenges, please email us at [email protected] and we will be happy to assist you!
Workouts booked in advance are guaranteed and recommended. We are however, happy to accept walk-ins depending on club capacity.
If you’re not ready (or able) to return to the gym and our remote options aren’t your forte, you have options! Please click here for details.
When creating an account, make sure you use the email address that is associated to your membership. If you are unsure of which email, we have on file, please fill out the form on this page. Visit the app store and ensure your GYMVMT app is up to date.
If you have checked your inbox (including junk mail) and haven’t received an enrolment email from Mywellness Cloud, please fill out the form on this page.
We are likely missing your email address, or have an issue with the email associated to your account. Try logging into the app again with an email address you might have used to create a mywellness account in the past. If that doesn’t work, please fill out the form on this page. If you receive an error when trying to book your workout, or you haven’t received your enrolment email from Mywellness cloud, please fill out the form on this page.